Standard in stock merchandise purchased through Relibatt may be returned within 30 days of the receipt. You will receive a refund or credit towards your account, provided the merchandise is returned in the original packaging in new and resalable condition with all accessories.
If any component of the returned product is missing, if there is damage or the product has been used, the return procedure is breached and Relibatt may reject the return or may choose to impose additional charges for replacement of the missing component. A 10% restock fee will be charged for all returns. As noted in a separate paragraph, Special Orders, custom built, built to order or special ordered items, are non-returnable. Unless an error was made by Relibatt, shipping charges are not refundable. Before returning items, it is necessary to obtain an RMA # for your return.